All Rubber Chucky Products, LLC items come with a money-back guarantee.
Within 30 days of receipt; if you don’t like it, simply return it for a full refund, less original order shipping.
Effective May 7, 2019 if you use PayPal for payment and wish a refund the Credit Card fee paid by Rubber Chucky Products, LLC to PayPal (3.75% )will not be refunded to the buyer.
This is because of the NEW PayPal policy and we have no other recourse.
Your refund would be the total amount paid minus the original shipping and minus 3.75% of the total amount you paid. Yes, credit card companies charge the fee on shipping as well.
To obtain a full refund (less original order shipping), please contact us at 248.877.0828 (9 AM to 6PM Eastern) or Sales@rubberchucky.com for a RMA number prior to returning the item. Return shipping is the responsibility of the buyer and must be prepaid. Defective products will either be replaced or refunded at our discretion. If a defective product needs to be returned, Rubber Chucky Products, LLC will pay for the shipping. Do not return any product without prior authorization from Rubber Chucky Products, LLC.
All Rubber Chucky products come with instructions as to how they are to be used. These instructions are also published on the website - click here to see product instructions.
Failure to use any of our products as per our instructions or any other use of or adaptation to our products are solely the responsibility of the user and will void any warranty.
Warranty is NOT transferrable and is only offered to the ORIGINAL owner.
Unless due to a manufacturing defect; item must be returned in useable condition. If a shipment is returned to seller because buyer failed to respond to USPS notice left for delivery; shipping cost will not be refunded to buyer. Item will only be reshipped if buyer pays in advance for reshipping. A 15% restocking fee at the discretion of Rubber Chucky Products,LLC may be charged if order is cancelled because of this. Balance of money will be refunded to buyer. Within 90 days from purchase any defective product will be replaced or refunded at our discretion. If a refund is made due to a defect, it will be for the amount paid at the time of purchase including original shipping charges. Incorrect use of product will void any warranty. We reserve the right to change prices without any prior notice. Colors may vary from what is shown on the web site. WE RESERVE THE RIGHT TO DECLINE ANY ORDER FOR ANY REASON AND REFUND THE TOTAL AMOUNT TO THE BUYER.
For purposes of this Agreement, “Service” refers to the Company’s service which can be accessed via our website at rubberchucky.com or through our mobile application. The terms “we,” “us,” and “our” refer to the Company. “You” refers to you, as a user of Service.
II. INFORMATION WE COLLECT
We may collect both “Non-Personal Information” and “Personal Information” about you. “Non-Personal Information” includes information that cannot be used to personally identify you, such as anonymous usage data, general demographic information we may collect, referring/exit pages and URLs, platform types, preferences you submit and preferences that are generated based on the data you submit and number of clicks. “Personal Information” includes information that can be used to personally identify you, such as your name, address and email address.
In addition, we may also track information provided to us by your browser or by our mobile application when you view or use the Service, such as the website you came from (known as the “referring URL”), the type of browser you use, the device from which you connected to the Service, the time and date of access, and other information that does not personally identify you. We use this information for, among other things, the operation of the Service, to maintain the quality of the Service, to provide general statistics regarding use of the Service and for other business purposes. We track this information using cookies, or small text files which include an anonymous unique identifier. Cookies are sent to a user’s browser from our servers and are stored on the user’s computer hard drive. Sending a cookie to a user’s browser enables us to collect Non-Personal Information about that user and keep a record of the user’s preferences when utilizing our services, both on an individual and aggregate basis. The Company may use both persistent and session cookies; persistent cookies remain on your computer after you close your session and until you delete them, while session cookies expire when you close your browser. Persistent cookies can be removed by following your Internet browser help file directions. If you choose to disable cookies, some areas of the Service may not work properly.
III. HOW WE USE AND SHARE INFORMATION
In general, we do not sell, trade, rent or otherwise share your Personal Information with third parties without your consent. We may share your Personal Information with vendors and other third-party providers who are performing services for the Company. In general, the vendors and third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide for the Company. For example, when you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery, or return a purchase, you consent to our collecting and using such personal information for that specific purpose, including by transmitting such information to our vendors (and their service providers) performing these services for the Company.
However, certain third-party service providers, such as payment processors, have their own privacy policies in respect of the information that we are required to provide to them in order to use their services. For these third-party service providers, we recommend that you read their privacy policies so that you can understand the manner in which your Personal Information will be handled by such providers.
IV. HOW WE PROTECT INFORMATION
We implement reasonable precautions and follow industry best practices in order to protect your Personal Information and ensure that such Personal Information is not accessed, disclosed, altered or destroyed. However, these measures do not guarantee that your information will not be accessed, disclosed, altered or destroyed by breach of such precautions. By using our Service, you acknowledge that you understand and agree to assume these risks.
V. YOUR RIGHTS REGARDING THE USE OF YOUR PERSONAL INFORMATION
VII. LINKS TO OTHER WEBSITES
VIII. AGE OF CONSENT
By using the Service, you represent that you are at least 18 years of age.
X. MERGER OR ACQUISITION
XI. EMAIL COMMUNICATIONS & OPTING OUT
We will send you Service-related announcements on occasions when it is necessary to do so. For instance, if our Service is temporarily suspended for maintenance, or a new enhancement is released, which will affect the way you use our Service, we might send you an email. Generally, you may not opt-out of these communications, which are not promotional in nature. Based upon the Personal Information that you provide us, we may communicate with you in response to your inquiries to provide the services you request and to manage your account. We will communicate with you by email or telephone, in accordance with your wishes. We may also use your Personal Information to send you updates and other promotional communications. If you no longer wish to receive those email updates, you may opt-out of receiving them by following the instructions included in each update or communication.
XII. CONTACT US & WITHDRAWING CONSENT